Price-sensitive shoppers often leave instead of asking for a better price. A make-an-offer flow can recover those sales, as long as your floor price and margin stay protected.
Some shoppers will not pay the listed price but would buy at a price you are happy with. Without a way to negotiate, they leave and the sale is lost.
Where a make-an-offer button works best
Higher-priced items where a small concession closes the sale
Slow-moving or end-of-season inventory
One-off, refurbished or open-box products
Bulk purchases from repeat customers
Set your rules before you invite offers
Decide a floor price per product, the maximum discount you will accept automatically and when a counter-offer should go to a person. These rules must stay private, or shoppers will anchor straight to the floor.
Respond quickly
An offer that waits a day goes cold. Automatic acceptance or counter-offers inside your rules keep the shopper in the buying moment.
Keep negotiation from becoming the default
Limit offers per customer, require a minimum offer and exclude products that already sell well at full price.
HaggleFlow handles offers and counter-offers inside your rules, so cost, floor price and margin are never exposed to the shopper.
